Privacy Policy

Introduction

At DiscoverDunes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website discoverdunes.in or use our services.

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

When you make a booking or inquiry, we may ask for:

• Full name and contact details (email, phone number)
• Billing address and payment information
• Passport or ID details (for certain travel arrangements)
• Travel preferences and special requirements

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website (if applicable)
• Device information (for mobile users)

How We Use Your Information

We use the information we collect for various purposes, including:

• To process and manage your bookings
• To provide customer support and respond to inquiries
• To improve our website and services
• To send important notices about your bookings
• For marketing purposes (with your consent)
• To prevent fraud and ensure security
• To comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Essential Cookies

These are necessary for the website to function and cannot be switched off. They include features like remembering your login details.

Performance Cookies

These help us understand how visitors interact with our website by collecting anonymous information.

Marketing Cookies

Used to track visitors across websites to display relevant ads (only with your consent).

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

Data Sharing and Disclosure

We may share your information with:

• Travel service providers (hotels, tour operators, etc.) to fulfill your bookings
• Payment processors to complete transactions
• Legal authorities when required by law
• Third-party service providers who assist with our operations

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information:

• Secure servers with encryption
• Regular security audits
• Limited access to personal data
• Secure payment processing

While we strive to protect your information, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of the data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last updated" date. We encourage you to review this policy periodically.